Abstract
AbstractWith the continuous development of China’s economy, the proportion of added value of service industry in gross domestic product in China has exceeded 50%, and reached 54.5% in 2020. User experience is an important link in the economy of the service industry, analyzing the development trend of academic research in the area of user experience in China, focusing on the hot issues of user experience research in China, and understanding the current needs of user experience research in the Chinese market will serve as a guide for future research directions for research scholars in the area of user experience. However, at present time, little has been done in user experience of China from the very beginning to 2021 through knowledge mapping analysis. This paper uses a scientific bibliometric method to make a comprehensive analysis with literature visualization by using CiteSpace and SATI selecting the core journal articles indexed by Chinese National Knowledge Infrastructure (CNKI) from 2006 which is the beginning year of Chinese user experience research to November 2021. User experience as a research keyword is started in 2006 in China, which has involved in a wide distribution of subject areas, mainly focused on computer software, graphics, industrial technology, press media, and internet technology. There is a need of collaboration of schools in discipline research in the area of user experience research in China. The research hotspots in the field of user experience in China in recent years mainly focus on the perspective of user sensory experience, interactive experience, and internet application experience. In the future, the research trend of user experience in China may focus on the impact of user sensory factors and situational factors on user experience, the interdisciplinary research of China’s aging population and intelligent devices, and the user experience research of virtual reality interaction in Experience Metaverse.KeywordsUser experienceKnowledge mapBibliometric analysisExperience metaverse
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