Use of IT technologies in the management of production process quality

Elżbieta Milewska,Bartłomiej Skowron,R Ulewicz,B Hadzima

doi:10.1051/matecconf/201818303012

Elżbieta Milewska, Bartłomiej Skowron + Show 2 more

Open Access

https://doi.org/10.1051/matecconf/201818303012

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Abstract

When presenting the functionality of IPOsystem™, the author of the article described the manner of controlling the quality of products and calculating the technical cost of production in a selected production plant. In the article actions taken to remove product quality nonconformities have been discussed and a calculation by the subtractive factor method has been presented. Limitations of the described IT tools have also been illustrated with an example of implementation.

Highlights

Continuous improvement of the quality of products, services and production processes results from the consumer market requirements and prevailing trends
A Quality Management Standard compliant with ISO 9001:2015 standard [1] is applied in all branches and institutions of various kinds and sizes
The process approach used when developing and improving the quality management system streamlines the circulation of information and documents in an institution, but it brings in a precise division of tasks, competences and responsibilities of the employees [2] (Fig. 1)

Summary

Introduction

Continuous improvement of the quality of products, services and production processes results from the consumer market requirements and prevailing trends. An important issue is the way of implementing and observing quality management standards in a company. A Quality Management Standard compliant with ISO 9001:2015 standard [1] is applied in all branches and institutions of various kinds and sizes. The process approach used when developing and improving the quality management system streamlines the circulation of information and documents in an institution, but it brings in a precise division of tasks, competences and responsibilities of the employees [2] (Fig. 1). The organization achieves the result of effective business activity, enabling it to increase customer satisfaction, adjust to the changing conditions on the market and maintain the market position

Example of implementation supporting quality management

Conclusion