Use of Internet Marketing Channels (on the Example of the Market of Translation Services in the City of Krasnoyarsk)

Abstract

The speed with which marketing is developing and changing is a difficult task for both individual marketing specialists and companies that have to compete with each other and with the global market all the time. The Internet becomes the main platform here and provides an opportunity to search for effective channels of interaction with the consumer of services. Channels of interaction should be constantly improved, focusing on consumers, their behavior, lifestyle. Service providers need to search, analyze, introduce new Internet channels or improve old ones for business development. At the same time, the number of channels used may vary depending on the business area. The translation business is one of the representative examples, as it is focused not only on the local, but also on the global market. The purpose of this article is to analyze the use of Internet marketing channels by translation companies in the city of Krasnoyarsk, to identify their diversity and the possibility of application in other areas of services. The object of the study is the market of translation services in the city of Krasnoyarsk, and the subject is the use of Internet marketing channels. The results of the analysis are presented to the heads of translation companies to select the most productive Internet marketing channels to promote their services on the market.