Abstract
Relevance. Today, in the context of global digitalization, the world IT services market is developing at quite a rapid pace and remains one of the fastest growing segments of the IT industry. Researchers of this market in their works describe direct dependence between globalization of IT services market and development of national economic systems. Thus, today it is most important to determine the key trends in the development of IT services world market. In this paper, the most important trends of the most significant segments of IT service market are determined and described, such as: IT consulting, system integration, custom software development, IT outsourcing, IT support, and IT education and training. Understanding and following the current trends contributes not only to the development of existing opportunities for companies’ growth, but also to the emergence of new ones, due to which the companies will not only retain, but also increase their competitive advantages on the global market. Goal. To identify and analyze the most important current trends in the global IT service market development, which contribute not only to the reformation of the market itself, but also to change in the relationship of its constituent elements. To systemize the latest trends in the global IT service market and evaluate them in terms of their impact on the economic development of the countries. Methodology. The methodology of system analysis, methods of structural, logical and comparative analysis are used in this paper. Results. The key trends in the development of the main segments of the modern IT service market have been determined and described. Among them, cloud computing technologies, cybersecurity and innovative business models are particularly important. Conclusions. It is obvious that the identified trends in the development of the global IT services market are critical to the effective performance of each enterprise both in terms of understanding, forming a business strategy, timely implementation of innovative business models, following the latest trends, and in terms of building up their competitive advantages in extremely difficult conditions on the global market.
Highlights
The information technology industry is growing year by year
We identify the key technological trends that shape the custom software industry
According to Veracode report [9] devoted to software vulnerabilities, more than 85% of all software have at least one vulnerability, and more than 13% can lead to seriously critical failures
Summary
The information technology industry is growing year by year. One of its most important components - the IT services market - is dynamically developing and penetrates many areas of our life. The pace of IT services distribution is. As the basis for the structure of the IT services market, discussed in this paper, we will take market segmentation developed in the framework of IDC methodology [2]. IT services IT Consulting System integration Developing custom-made software IT outsourcing
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