Use of Interaction Design Methodologies for Human–Robot Collaboration in Industrial Scenarios

Abstract

The key concept of collaborative robotics is represented by the presence of a strict interaction between a human user and the robotic system. As such, the study of the interaction is of paramount importance for a successful implementation of the system. In this article, we propose a novel approach to address the problem of designing a collaborative robotic system for industrial applications, focusing on the characteristics of the interaction. In particular, we will propose a set of methodologies focused on interaction design, inspired by those used for the design of user interfaces. These methodologies will allow the design of collaborative robotic systems following a user-centered approach, thus putting emphasis not only on safety and adaptability of the robotic systems (which have been widely addressed in the literature), but also on the interaction experience. While the proposed methodology was developed considering general collaborative robotics applications, two real industrial case studies were considered, to instantiate the considered framework and showcase its applicability to the real-world domain. Note to Practitioners—This article aims at bridging the gap between interaction design and collaborative robotics. In particular, the proposed methodology will represent a toolset for robotic experts (researchers and system integrators), for understanding the user experience and designing the robotic system ensuring an effective interaction. In fact, while robotics experts are typically well aware of issues and methodologies related to technological and application aspects, they often tend to ignore the principles of interaction. Such principles are commonly adopted in the design of computer-based human–machine interfaces or web applications, but, to the best of the authors’ knowledge, have never been applied to the design of collaborative robotic systems for industrial applications. Hence, this article will serve as a fundamental step to bring interaction design principles into the robot integration domain.