Usability Testing of Laboratory Website using a Participatory Design Approach

Abstract

Website is one of supporting facilities that used by universities as communication and marketing media. The Industrial Modelling and Simulation Laboratory website is one of the academic websites at the Islamic University of Indonesia. There are still problems found on the website such as not uniform display content, less attractive appearance, complex navigation and too many link layouts. It was indicated that the website has not been easy and effective to be used so that an evaluation and usability testing needs to be carried out to improve the function of the website. The research method used was participatory design, performance measurement and usability scale (SUS) system questionnaire. The purpose of this study was to determine the results of evaluation based on participatory design and the level of usability on the proposed website. The evaluation process identifies problems and suggestions for improvement through 2 iteration stages to produce a proposal design. In the process of usability testing the proposed website shows that the proposal for a new laboratory website has an effectiveness level of 78%, an efficiency level of 76% and a satisfaction level of 74% with excellent categories.