Abstract
The aim of this study is to evaluate the usability of Mobile Assisted Language Learning i.e. Literacy and Numeracy Drive (LND) which is smartphone application to learn language and mathematics in public sector primary schools of Punjab, the biggest province of Pakistan. In this study, usability tests were conducted which included surveys of questionnaires from teachers and students. The user experience, reliability, and performance of mobile application assessed, along with user satisfaction. The LND mobile application has not been found to be successful, with a poor user interface and requires improvement. The Using Experience, Ease of Use and Usefulness variables have been the lowest scorers in terms of user experience. Mobile device specifications were not simple and confusing; the services provided by the LND were not appealing and effective for students or teachers. This research suggested several improvements in the usability and functionality of this LND application based on assessed user experience. Many schools have chosen to use mobile apps for the teaching and evaluation of language at school. The use of mobile-assisted learning at public sector schools in Punjab, invites us to gauge the usability and effectiveness of this approach at such a huge scale which will make it more effective.
Highlights
Ubiquity and Accessibility of Mobile Phone and Internet: The growing popularity of the digital technology of the newer generation, the growth of mobile data and the fall of smartphone prices have created a strong basis for the use of smartphones on the web
This has led to a growing global number of mobile phone users. [25] announced 1375.5 million smartphone units were exported by the sellers worldwide
The findings showed minor problems in usability and suggestions for further development [27], [28]
Summary
Ubiquity and Accessibility of Mobile Phone and Internet: The growing popularity of the digital technology of the newer generation, the growth of mobile data and the fall of smartphone prices have created a strong basis for the use of smartphones on the web This has led to a growing global number of mobile phone users. In China [8], 86 percent of university students had smartphones, Mobile-based learning: M-learning has various aspects, offers cost-effective learning and expands learner space [59] This means that computing is a valuable tool in education through the development and growth of mobile technology in the various mobile telecommunications industries, which are the principal technology in use [14]. The key advantage of mobile learning is that students use these smart devices for learning purposes and connectivity quickly, and with the rapid progress of smartphone technology [45]
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