Abstract
The usability of multimedia E-Learning management systems (MEMSs) is critical as it leverages institutions in the educational value chain. The paper aims to investigate the usability effect of an integrated MEMS called Towards Student-Centered Integration of Multimedia E-Learning (TSIME) used at the University of Zimbabwe. This study adopted a quantitative approach, where two self-administered questionnaires were used to gather data on a sample of students and lecturers (n = 492) across ten faculties. Design quality, interaction and feedback, content availability and ethical issues were key independent variable constructs while attitude towards use, overall satisfaction, and likelihood to use TSIME being dependent variables. The results were analysed using descriptive and inferential statistics. The structural Equation Model was used to measure how multimedia design features influence overall satisfaction and likelihood to use. The results showed that ethical issues and content availability were not influencing the use of TSIME while attitude influenced overall usage and satisfaction. Interaction and feedback, as well as design quality, have a significant effect on the likelihood to use TSIME.
Highlights
Educational institutions across the world have been investing in Information and Communication Technology (ICT) to improve education and the rate increased in the past two decades (Zaharias & Poylymenakou, 2009)
This has been attributed to the increased demand by students for more flexible and interactive learning options, of late being caused by world disasters such as the COVID – 19 pandemics (Weldon et al, 2021)
While the study focused on the four research independent variables, along with the two endogenous variables, it was highly imperative that the key demographic attributes attached to the respondents be examined as these eventually assisted in the validation of the research outcome from the context of the background of the respondents
Summary
Educational institutions across the world have been investing in Information and Communication Technology (ICT) to improve education and the rate increased in the past two decades (Zaharias & Poylymenakou, 2009). High educational institutions see multimedia E-Learning as a competitive advantage in this knowledge-based economy. This has been attributed to the increased demand by students for more flexible and interactive learning options, of late being caused by world disasters such as the COVID – 19 pandemics (Weldon et al, 2021). The main reason among others is the poor design and usability of multimedia E-Learning applications (Zaharias & Poylymenakou, 2009)
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
