Abstract

PurposeThe purpose of this paper is to analyze the organizational impacts of enterprise mobility and the configurations of mobile information technology (IT) impacts in companies with various value creation logics.Design/methodology/approachAn exploratory approach combining semi-structured interview and repertory grid method was used to evaluate managers’ perspectives on the effects of mobile technologies.FindingsThe qualitative findings unearth managers’ perspectives about the organizational impacts of enterprise mobility, which are categorized into six intermediary dimensions and two fundamental impacts. A further analysis of material collected from interviews also shows the differential context-related configurations of mobile IT impacts in companies.Research limitations/implicationsThis study contributes to literature on the business value of IT in general and mobile IT in particular by examining managers’ cognitive constructions of the organizational impacts of enterprise mobility and highlighting the complexity and context-related variety of mobile IT impacts.Practical implicationsThis study provides valuable insights for managers and decision makers that enterprise mobility shows promise in enhancing a firm’s operational and marketing performance.Originality/valueDifferent from prior literature, this study is an exploratory attempt to investigate complex enterprise-mobility-performance relationship and preliminarily uncovers that the mechanisms with which mobile IT influences firm performance vary in different organizational contexts.

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.