Abstract
Based on a longitudinal case analysis of ABC, a multilateral alliance between Logistics Service Providers, this paper explores alliance management capability understood as specific dynamic capability reflected in the continuous development, reflection and reconfiguration of alliance management processes in response to changes and/or to shape situations. Findings suggest that dynamic alliance management capability consists of four constitutive routines: Coordination, proactiveness, mobilization and transformation providing an initial conceptualization in the context of single alliance management. The research provides a dynamic view of the processes and conditions underlying DAMC routines, allow firms to develop and deploy alliance capability to competitive advantages. The core contribution of this study is to identify and explore the constitutive routines of a firm’s dynamic alliance management capability and their effect on continuous development and modification of alliance management processes allowing firms to alter their resource base.
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