Abstract

Many organizations are increasingly investing in building dynamic capabilities to gain competitive advantage. New products play an important role in gaining competitive advantage and can significantly boost organizational performance. Although new product development (NPD) is widely recognized as a potentially vital source of competitive advantage, organizations face challenges in terms of developing the right antecedents or capabilities to influence NPD performance. Our research suggests that organizations should invest in building alliance management capability (AMC), big data analytics capability (BDAC) and information visibility (IV) to achieve their desired NPD success. Informed by the dynamic capabilities view of the firm (DCV) we have stated seven research hypotheses. We further tested our hypotheses using 219 usable respondents gathered using a pre-tested instrument. The hypotheses were tested using variance based structural equation modelling (PLS-SEM). The results of our study paint an interesting picture. Our study makes some significant contribution to the DCV and offers some useful directions to practitioners engaged in NPD in the big data analytics era. We demonstrate that AMC and BDAC are lower-order dynamic capabilities and that AMC has a positive and significant influence on BDAC. In turn, AMC and BDAC influence NPD under the moderating influence of IV. Ours is one of the first studies to empirically establish an association among three distinct dynamic capabilities which are often considered in isolation: AMC, BDAC and NPD. Our findings support emergent views on dynamic capabilities and their classification into various orders. Lastly, we provide empirical evidence that information visibility acts as a contingent variable to both AMC and BDAC effects on NPD. We end our paper by outlining some limitations of our study and by offering useful future research directions.

Highlights

  • In recent years, new products are being rapidly introduced into markets, as many business enterprises strive to achieve a significant growth in their market share through new product development (NPD) (Bhuiyan, 2011; Zhao & Chadwick, 2014)

  • Following on from scholarly debates, we argue that alliance management capability (AMC) and big data analytics capability (BDAC) are dynamic characterisitics which lead to NPD

  • We provide an integrative view of alliance management capability (AMC), big data analytics capability (BDAC), information visibility (IV) and NPD

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Summary

Introduction

New products are being rapidly introduced into markets, as many business enterprises strive to achieve a significant growth in their market share through new product development (NPD) (Bhuiyan, 2011; Zhao & Chadwick, 2014). Managing NPD is often touted as one of the major sources of competitive advantage (Thomke, 1998), with experimentation, learning, and prototyping being integral components of the development and innovation of products and services. Through introducing new ideas to the market quickly, with a focus on high customer satisfaction, and on developing products which are easier to manufacture, use and repair than existing ones (Thomke, 2007). The harsh realities are that the majority of new products never make it to market and those that do face a failure rate somewhere in the order of 25 to 45 percent (Cooper, 2001). Despite the extensive research on how to achieve success in NPD, firms continue to deliver products that fail and NPD ranks among the riskiest and most complex tasks for many companies

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