Abstract

This exploratory case study delves into the views and perspectives of 17 US library experts involved in 21st-century library diplomacy practices. Using the template analysis, four main themes of library diplomacy are identified: (1) the actors showed implicit and explicit roles in diplomatic involvement; (2) the main objective of library diplomacy was to facilitate knowledge dialogue; (3) the strategies aimed to foster cultural humility; and (4) the actors viewed digitalization as a significant instrument in international library work. This research offers significant insights into the less explored topic of library diplomacy, particularly when 21st-century libraries are challenged concerning global issues relating to freedom of information; the values of equity, diversity, inclusion and accessibility; and sustainability efforts. Library diplomacy is more critical than ever to be at the forefront of establishing dialogue around the world. The study encourages further investigation of library diplomacy practices in a variety of geographical and international contexts.

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