Understanding the development of emerging complex intelligent systems

Abstract

This paper explores the intricate emergence of complex and increasingly intelligent systems (CoIS) in the wake of new possibilities created by integrating artificial intelligence (AI) solutions, building on an analysis of the emergence of CoIS using perspectives of development and change. The findings, based on rich qualitative data collected through key informant interviews with reflective practitioners from aviation, automotive and naval system domains, indicate that firms facing the emergence of CoIS, need to build capabilities allowing several logics to co-exist in a newly evolving hybrid CoIS management logic.