Abstract

“Few things are so sought after and yet so little understood.” With this pithy statement, psychologist James Reason expressed the potential value but also the elusiveness of this complex social-scientific concept twenty years ago (Reason, Managing the risks of organizational accidents. Ashgate, Aldershot, 1997). Culture had been on the mind of safety scientists since Turner’s book Man-made disasters from 1978, but the term ‘safety culture’ was only coined nine years later, right after the Chernobyl nuclear disaster in 1986. Since then, safety culture has been alluring as a cause—for both occupational accidents and process related events—and as a thing to strive for, although possibly unattainable (Guldenmund, Understanding and exploring safety culture. BOXPress, Oisterwijk, 2010). In this chapter, I will look at various perspectives on (safety) culture, using the metaphor as an illuminative principle, to identify (what seems to be) the essence of some dominating perspectives. Firstly, however, a common understanding of what culture ‘is’, needs to be established. I will then touch upon the assessment of culture. Afterwards, I will present four metaphors for safety culture, which represent the dominant perspectives on this concept. The chapter ends with suggestions on how safety culture might be influenced.

Highlights

  • Abstract “Few things are so sought after and yet so little understood.” With this pithy statement, psychologist James Reason expressed the potential value and the elusiveness of this complex social-scientific concept twenty years ago

  • Safety culture assessment techniques at the ordinal level of measurement are usually represented by ladders; i.e., stairways leading to a desirable level of safety performance

  • The popularity of safety culture has led to a labyrinth of papers and approaches on what it is and is not and how to assess it, mimicking a similar boom in the 80s on the topic of organizational culture

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Summary

Chapter 3

Abstract “Few things are so sought after and yet so little understood.” With this pithy statement, psychologist James Reason expressed the potential value and the elusiveness of this complex social-scientific concept twenty years ago Abstract “Few things are so sought after and yet so little understood.”. With this pithy statement, psychologist James Reason expressed the potential value and the elusiveness of this complex social-scientific concept twenty years ago Safety culture has been alluring as a cause—for both occupational accidents and process related events—and as a thing to strive for, possibly unattainable I will look at various perspectives on (safety) culture, using the metaphor as an illuminative principle, to identify (what seems to be) the essence of some dominating perspectives. Afterwards, I will present four metaphors for safety culture, which represent the dominant perspectives on this concept. Á Á Keywords Safety culture Culture model Culture development Á Culture assessment Culture metaphors

Understanding Culture: A Brief Introduction
Definitions
The Nature of Culture
Schein’s Culture Model
Culture Development Model
Culture Integration
Elaborating the Development Model
Safety Culture Revisited
Safety Culture as a Convenient Truth
Safety Culture as a Grading System
Safety Culture as a Liaison
Safety Culture as a Mirror
Assessing Culture
Influencing Culture
Conclusion

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