Abstract
Social media (i.e., Reddit) users are overloaded with people's opinions when viewing discourses about divisive topics. Traditional user interfaces in such media present those opinions in a linear structure, which can limit users in viewing diverse social opinions at scale. Prior work has recognized this limitation, that the linear structure can reinforce biases, where a certain point of view becomes widespread simply because many viewers seem to believe it. This limitation can make it difficult for users to have a truly conversational mode of mediated discussion. Thus, when designing a user interface for viewing people's opinions, we should consider ways to mitigate selective exposure to information and polarization of opinions. We conducted a needs-finding study with 11 Reddit users, who follow climate change threads and make posts and comments regularly. In the study, we aimed to understand key limitations in people viewing online controversial discourses and to extract design implications to address these problems. Our findings discuss potential future directions to address these problems.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.