Abstract
Contractors’ consummate performance behavior (CPB) refers to that contractors perform within the spirit of the contract. This is important to improve project performance. However, few studies have investigated why contractors would undertake CPB. Drawing on the theory of planned behavior (TPB), this study aims to examine which factors influence the intention of CPB. To achieve this, a questionnaire survey was undertaken in China, with 195 valid questionnaires from project managers and contract managers being received. Data were analyzed through structural equation modeling and fuzzy set qualitative comparative analysis. The results show that the intention of CPB is mainly influenced by attitude toward benefit/cooperation/social value, subjective norm, and perceived behavioral control. Attitude toward social value has the greatest impact on the intention of CPB, whereas the subjective norm is least effective on the intention of CPB. In addition, three equifinal combinations result in the intention of CPB. Attitude toward cooperation and subjective norm are the core of the contractors’ intention of CPB. These two factors cannot be replaced by other factors.
Highlights
Contractual behaviors often lead to adversarial relationships that might constrain high project performance because written agreements are often weak to adapt to the changes [1]
5.1. ree Behavioral Attitudes’ Impact on Intention of consummate performance behaviors (CPB). e results show that attitude toward social value has the greatest impact on the intention of CPB (H1c). is is in line with prior studies (e.g., [7]) demonstrating that if the contractor can perceive the value brought by the CPB, the enthusiasm for CPB will be enhanced
Attitude toward social value has the greatest impact on the intention of CPB, whereas the subjective norm is least effective on the intention of CPB
Summary
Contractual behaviors often lead to adversarial relationships that might constrain high project performance because written agreements are often weak to adapt to the changes [1]. The concern of the owner should be that the contractor should do his best to fulfill the contract and achieve or even exceed the expected goal of the project. Because contracts are generally legal shields, written in a biased manner to protect the owner [1] and the weak status of contractors, contractors have little intention to exceed the expected goal of the project. In order to improve project performance, it is important to motivate contractors to undertake efforts that are not written in formal contracts. E GoF of this study was 0.583, which is greater than the maximum standard value of 0.36, indicating that the model has a good fit index. According t o th e c a l cu la t io n formula of the GoF index (GOF communality × R2 )proposed by Amato et al [42], the fit index of the model was tested. e GoF of this study was 0.583, which is greater than the maximum standard value of 0.36, indicating that the model has a good fit index.
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