Abstract

In times of crisis, the magnitude and impact of situations that concealingly undermine well-being and situations that constitute protective factors for health and quality of life become evident. Several authors (1) point out the limitations of health models subjected to market dynamics, which, added to inequities, widen the gap for timely and quality care. Besides, they demand the effective recognition of the right to health.On the other hand, psychosocial conditions characterized by job uncertainty, presence of different types of violence, primary and institutional support networks fragmentation, and current conditions associated with the COVID-19 pandemic have a great impact on important areas for human beings such as social, family, and couple life, factors conducive to allow different kinds of emotional and behavioral expressions, which activate coping strategies in the individual, family, and community. Moreover, considering that health professionals are called to be the first line of care in these situations, coping expressions can be consolidated as a protective or risk factor for stress (2).Although this situation is present in the general population, health care workers experience the satisfaction of caring for life on the one hand, and higher levels of stress on the other hand (3), putting their mental health at risk due to the high demands of and commitment to their work, with the insufficient implementation of current regulations, and care conditions that violate the rights by health care providers.

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