Trust dynamics and repair: An interview with Roy Lewicki

Abstract

ABSTRACTIn this article, Roy Lewicki shares his experiences and reflections on trust research from the early seminal papers through to future research opportunities. We discuss his contributions and current thinking on trust development and repair, the forms of trust, the coexistence of trust and distrust, the mechanisms of trust repair, the relationship of trust with conflict, negotiation and in current affairs (e.g. ‘alternative facts’, climate change denial). Recurrent themes are the complex nature of trust development and repair processes, the methodological challenges inherent in studying trust and distrust dynamics over time, and the value of reflective practice and developmental forums for advancing trust research. Bridging the theory-practice divide, developing more sophisticated measurement tools, and conducting interdisciplinary scholarship are identified as rich opportunities for future trust research.