Abstract
PurposeThe goal of the paper is to identify the comprehensive trends, practical implications and risks of artificial intelligence (AI) technology in the economy and society, exploring the expectations of Hungarian powerful actors in a global arena.Design/methodology/approachSociology of expectations framed the theoretical considerations. The explorative research design presents an anonymous qualitative online survey. Respondents represent the Hungarian AI Coalition with a quarter of the members.FindingsThe key finding is a controversial result. Although AI is interpreted as a decision-supportive and problem-solving technology for the economy, uncertainties and fears for the society are clearly formulated. Interpreting the results and the originality of the paper, trust building and responsibility sharing in cross-industrial collaborations are fundamental to reduce social uncertainties, override the popular or science fiction narratives and increase the future well-being.Research limitations/implicationsThe length of textual responses did not allow a deeper analysis. However, for professional reasons, participants were committed to completing the survey.Practical implicationsThe paper suggests for business and policymaking to identify the AI technology as a tool distinguishing from tech-owners’ responsibilities. Therefore, the implications of the study support a reliable AI and also potential for cross-industrial collaborations.Originality/valueThe paper highlights the uncertainties of business investment and policymaking to encourage a comparative research project in the EU for trustworthy AI. Similar exploratory studies with the same focus, sample and outcome are not available yet
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