Abstract

The aim of this article is the development and use of a smart accountability system (both systemic and individual) during the provision of health services, which will free up a large number of resources within a Health Organization. Compared to traditional manual recording, the new system of Digital Pen and Paper (DPP) achieves a significant reduction in the organization's operating cost. Over the duration of seven months from January to July 2016, 693 forms were collected from three public hospitals of Greece. 49 nurses who worked in intensive care units (ICU) took part in the survey. 18,934 fields were filled in 1,466 of which were counted with errors. The accuracy percentage rate of the data amounts to 92.3% and the corresponding rate of errors to 7.7%. The average time for a form to be filled in by a nurse using the digital pen amounts to 3 minutes and 35 seconds. The highest percentage rate of data accuracy reached 94.76% and the best time of filling in the form was under 3 minutes per form. Results can be improved even more through user training and application of entry rules.

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