Transformational leaders? The pivotal role that supervisors play in workplace safety culture hindered by minimal management training

Abstract

The purpose of this paper is to investigate the impact front line supervisors have on workplace safety culture and to argue for increased formal supervisory training. Two studies conducted in 2006-2008 and 2011 are examined and compared in which 28 Managers and Occupational Health and Safety Managers in the construction industry in Western Australia were interviewed as well as a case study of a safety change process for an underground mine. The supervisor is the direct line manager of most of the employees on a work site and the value that he/she places on safe work practices is crucial to the level of safety. What the supervisor demonstrates and demands, the standards set by him is what determines the safety level on the work sites. However, the uptake of supervisory training is limited and badly needed to improve front line supervision techniques. The paper presents narrative that supports the notion that supervisors play a pivotal role in work-site safety culture. It also highlights the gap in training support for those in front-line supervisory roles.