Transfer of Training among the Participants Attending Multiple Skills for Administrative Support Staff

Abstract

The transfer of training (the application of training in the workplace) is a critical issue faced by all organizations. This issue is concerned with the impact of training on employees and organization. Trainee’s characteristics and training design are identified in many studies as the two major factors affecting the transfer of training. This study is aimed at investigating the transfer of training among the administrative support staff that attending multiple skills course organized by Institute of Continuing Education. The objective of the study were; (1) determine the level of learning and transfer of training among the course participants; (2) to determine the relationship between the transfer of training and trainees characteristic and training design. One hundred and ninety eight (198) participants who attended the training programs were asked to rate 10 questions regarding trainees characteristics, twenty questions each regarding training transfer, and training design through a set of questionnaires. The two relationships were tested by using Pearson correlation. The findings from the study showed that there were changes in the level of knowledge, and level of skills among the participants after attending training program. The study also found that the score on trainees characteristic and training design were high. The findings indicated a positive and significant correlation between (1) transfer of training and trainees characteristics, (2) transfer of training and training design. Appropriate suggestions are offered to enhance transfer of training for future. Accordingly, suggestions for further research are also provided.