Abstract

The use of social media in society continues to increase over time and the ease of access and familiarity of social media then make it easier for an irresponsible user to do unethical things such as spreading hatred, defamation, radicalism, pornography so on. Although there are regulations that govern all the activities on social media. However, the regulations are still not working effectively. In this study, we conducted a classification of toxic comments containing unethical matters using the SVM method with TF-IDF as the feature extraction and Chi Square as the feature selection. The best performance result based on the experiment that has been carried out is by using the SVM model with a linear kernel, without implementing Chi Square, and using stemming and stopwords removal with the F1 − Score equal to 76.57%.

Highlights

  • In this digital era, information and communication technology is developing rapidly, including social media

  • Based on a survey conducted by Hootsuite, in 2020, internet usage in Indonesia increased by 17% compared to the previous year, reaching 175.4 million people of which 160.0 million were active users on social media such as YouTube at 88%, WhatsApp by 84%, Facebook at 82%, Instagram at 79%, and Twitter at 56% [2]

  • It could lead to social media misused by irresponsible peoples, either a person or a group of people, to spread hatred, racist comments, radicalism or extreme ideology, pornography, defamation, and so on, even though there is a legal that limits social media usage

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Summary

Introduction

Information and communication technology is developing rapidly, including social media. Social media is one of the means that a person uses to interact with each other by giving, sharing, and exchanging information or ideas in a virtual network [1]. It could lead to social media misused by irresponsible peoples, either a person or a group of people, to spread hatred, racist comments, radicalism or extreme ideology, pornography, defamation, and so on, even though there is a legal that limits social media usage. This phenomenon leads some of the researchers to distinguish some different types of toxicity in a comment to avoid undesirable things

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