Abstract

AbstractNowadays, big data is a widely utilized concept that has been spreading quickly in almost every domain. For pharmaceutical companies, using this concept is a challenging task because of the permanent pressure and business demands created through the legal requirements, research demands and standardization that have to be adopted. These legal and standards’ demands are associated with human healthcare safety and drug control that demands continuous and deep data analysis. Companies update their procedures to the particular laws, standards, market demands and regulations all the time by using contemporary information technology. This paper highlights some important aspects of the experience and change methodology used in one Macedonian pharmaceutical company, which has employed information technology solutions that successfully tackle legal and business pressures when dealing with a large amount of data. We used a holistic view and deliverables analysis methodology to gain top-down insights into the possibilities of big data analytics. Also, structured interviews with the company’s managers were used for information collection and proactive methodology with workshops was used in data integration toward the implementation of big data concepts. The paper emphasizes the information and knowledge used in this domain to improve awareness for the needs of big data analysis to achieve a competitive advantage. The main results are focused on systematizing the whole company’s data, information and knowledge and propose a solution that integrates big data to support managers’ decision-making processes.

Highlights

  • Nowadays, big data is a widely utilized concept that has been spreading quickly in almost every domain

  • The company had considered some options to integrate the Documentum solution used as myPharmaExpert with ALKASAP enterprise resource planning (ERP), which is shown in Figure 9, as well as other data analytics and visualization tools to work on project integration

  • We present a case study of a pharmaceutical company that implemented emerging Information Technology (IT) solutions toward big data concepts to deal with permanent business, legal and market demands

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Summary

Introduction

Abstract: Nowadays, big data is a widely utilized concept that has been spreading quickly in almost every domain. We describe how the company has responded to the legal and business demands by implementing a new application as strategic tools to solve the raising company’s problems as well as systematized the main activities and used data, information and knowledge and propose some concepts toward using big data for decisionmaking. These efforts led to increasing the market shares for the company [30], bringing many solutions to the problems and going toward using data for gaining helpful information following the big data concepts. The final section provides concluding remarks and offers some proposals and directions for further work

Related works
Experiences and Methodology
DMS Documentum solution
ALKASAP Solution
Implementation of HRM
Serialization
Quality control
Findings
Discussion
Conclusion and further work
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