Abstract
The main theme of this article focuses on the study of the abandonment of neighborhoods or colonies that make up large cities in terms of the urban conditions that exist between its streets and avenues. In this case we refer to the América Norte neighborhood located in the east of the city belonging to the state of Puebla, Mexico. There are currently no adequate spaces for efficient pedestrian mobility, especially for the most vulnerable sectors such as the elderly, a sector that is the focus of this research. Therefore, the main objective is focused on carrying out a community management process that aims to offer strategies and actions to improve mobility conditions and pedestrian accessibility through citizen participation, all this with the collaboration of the board of directors, street representatives and institutions of the corresponding municipal government. The methodology used is developed from the complex systems from the action-research, in order to analyze and understand the problems from the social and urban environment that allows to broaden the perspective of the needs that reflects the social reality that exists in the neighborhood.
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