Abstract

This article draws on the argument that users on corporate social media conduct labour through the sharing of user-generated content. Critical political economists argue that such acts contribute to value creation on social media and are therefore to be seen as labour. Following a brief introduction of this paradigm, I relate it to the notion of affective labour which has been popularised by the Marxist thinkers Michael Hardt and Antonio Negri. To them, affective labour (as a sub-category of immaterial labour) denotes embodied forms of labour that are about passion, well-being, feelings of ease, immaterial products and generally a kind of communicative relationality between individuals. I point to some problems with a lack of clarity in their conceptualisation of affective labour and argue that the Freudian model of affect can help in theorising affective labour further through a focus on social media. According to Freud, affect can be understood as a subjective, bodily experience which is in tension with the discursive and denotes a momentary feeling of bodily dispossession. In order to illustrate those points, I draw on some data from a research project which featured interviews with social media users who have facial disfigurements about their affective experiences online. The narratives attempt to turn embodied experiences into discourse.

Highlights

  • The field of digital labour studies has seen increasing publications in recent years that focus on framing user activity on social media as labour

  • Freud allows us to regard affective labour as a subjective process that is influenced by unconscious and relational dimensions as well as social forces. This means that affective labour occurs in relation to individuals’ bodies and embodied states which are transformed into content

  • I present some examples that assist in sketching out a model of affective labour on social media which is influenced by psychoanalysis

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Summary

Introduction

The field of digital labour studies has seen increasing publications in recent years that focus on framing user activity on social media as labour. Freud allows us to regard affective labour as a subjective process that is influenced by unconscious and relational dimensions as well as social forces. On social media, this means that affective labour occurs in relation to individuals’ bodies and embodied states which are transformed into content. Media and Communication, 2018, Volume 6, Issue 3, Pages 22–29 ready embodied, affective bodily states that influence affective labour online. Such states can never be fully translated into user-generated content, because they consist of elements which are beyond the representational and discursive realm (such as bodily experiences). May be seen as an attempt to articulate bodily experiences in user-generated content, but this attempt always remains somewhat incomplete

The Digital and Affective Labour Paradigms
Affect and Psychoanalysis
Affective Labour on Social Media
Different Bodies on Social Media
The Unpleasures of Affective Experiences
Conclusion

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