Abstract
Global tourism is based on the movement of people from their usual environment, which makes interaction between people possible. It creates a mutual impact on tourists and the host community by bringing together people of different races, languages, and beliefs. Global tourism leads to a beneficial economic impact on the host country and it also increases the socio-cultural exchange between the host and tourist countries. In this respect, the current paper presents the analysis of tourism as a socio-cultural phenomenon. It presents a critical analysis of earlier findings on the evolution of tourism as a concept and sheds light on cultural and social factors leading to tourism in its present state as well as its social and cultural impacts, positive and negative. Furthermore identifies some sociological and cultural factors that shape the characteristics of tourists and highlights the role of socio-cultural motivations of tourists.
Highlights
Information communication technologies (ICTs) have been transforming tourism globally
The paper explains the gaps between tourism business and ICT influence and suggests measures to fill the gaps in tourism enterprises
ICTs play a critical role for the competitiveness of tourism organizations and destinations
Summary
Information communication technologies (ICTs) have been transforming tourism globally. The ICT driven re-engineering has gradually generated a new paradigmshift, altering the industry structure and developing a whole range of opportunities and threats. ICTs empower consumers to identify, customize and purchase tourism products and support the globalization of the industry by providing tools for developing, managing and distributing offerings worldwide. ICTs play a critical role for the competitiveness of tourism organizations and destinations. ICTs are becoming a key determinant of organizational competitiveness. Anand Bethapudi The Role of ICT in Tourism Industry equipment and ICTs’ costs, improved the reliability, compatibility and interconnectivity of numerous terminals and applications. ICTs provide a powerful tool that can bring advantages in promoting and strengthening the tourism industry’s strategy and operations
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