Abstract

A large literature describes the use of robots' physical bodies to support communication with people. Touch is a natural channel for physical interaction, yet it is not understood how principles of interpersonal touch might carry over to a robot. Exploring how interpersonal rules surrounding body accessibility and touch apply to a robot is critical toward understanding the extent to which people treat the act of touching body regions as a sign of closeness---even if the body belongs to a robot---and is important to the field of humanoid social robotics. Thirty-one students participated in an interactive anatomy lesson with a small, humanoid robot. Participants either touched or pointed to an anatomical region of the robot in each of 26 trials while their skin conductance response was measured. Touching less accessible regions of a robot's body (e.g., its buttocks and genitals) was more physiologically arousing than touching more accessible regions (e.g., its hands and feet). No differences in physiological arousal were found when just pointing to those same anatomical regions. A social robot elicited tactile responses in human physiology, a result that signals people treat touching body parts as an act of closeness in itself that does not require a human recipient. The power of touching a humanoid body with identifiable body parts should caution mechanical and interaction designers about the positive and negative effects of human-robot interaction.

Highlights

  • Robots represent a major new type of communicative media in which devices move in shared space with people in seemingly sentient ways

  • How will people respond to the introduction of a three-dimensional, humanoid robot that can be physically touched in public and private spaces? We know that touching is a very personal act of communication between people, and that people limit what parts of their bodies are accessible

  • Anatomical regions were categorized by their body accessibility rating into high, medium, and low tertiles according to how frequently that region is touched in interpersonal communication (Jourard, 1966)

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Summary

Introduction

Robots represent a major new type of communicative media in which devices move in shared space with people in seemingly sentient ways. Advances in robotics enable devices with mobile, humanoid bodies to perform social roles at home, at work and in public spaces. Touch is a distinctive interaction mode of robots afforded by their physical presence (Dargahi & Najarian, 2004; Li, 2015). Natural physical contact between people and “personal service robots” (International Federation of Robotics, 2005) could be beneficial, yet it is unclear how physiological effects of interpersonal touch apply to social robots. How will people respond to the introduction of a three-dimensional, humanoid robot that can be physically touched in public and private spaces? Does this concept of “body accessibility” apply to robots as well? An experiment assessed the physiological effects of touching different regions of a humanoid robot’s body

Touching Robots
Touch: The Sense of Social Closeness
Body Accessibility of People and Robots
Current Study
Participants
Design
Procedure
Preliminary Test
Materials
Analysis
Results
Summary of Results
Implications for Theory
Design Implications
Practical Applications
Limitations and Future Work
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