Abstract

This study examines the connections between total quality management (TQM) and Six Sigma as perceived by a sample of 60 Ethiopian manufacturing firms. The goal is to determine whether TQM and Six Sigma are utilized in tandem in manufacturing firms or if TQM has been driven to the background by Six Sigma. Researchers used quality charts with moving averages. Interesting conclusions on how businesses feel about TQM and Six Sigma have been found, specifically, the connections between TQM, Six Sigma and improvement management. Industrial firms were used that use Six Sigma and TQM together. Researchers used the moving average, quality charts to find the association between TQM and six sigma. In this manner, the study seeks to close a void in the body of knowledge.

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