Total Facilities Management

Abstract

Explains the option of employing a professional facilities management (FM) consultant with expertise in all relevant areas to audit current facilities policies, operations and attendant costs. Considers the procedure of the audit, which is said to be based on the business process reengineering (BPR) concept, and provides a bottom‐up evaluation of critical operating processes at work in a company. Suggests reasons for the growing popularity of FM over the past ten years, and provides an example of Tarmac FM as one of the new multidisciplinary FM companies.