Top management Team's cognitive diversity and the Firm's ambidextrous innovation capability: The mediating role of ambivalent interpretation

Abstract

The top management team (TMT) diversity has received considerable attention in literature, especially due to its influence on an organization's innovation strategy. While previous studies have considered diversity in terms of education, experience, skills, functionality, and gender, little is known about the TMT's cognitive diversity. We contribute to the literature by examining the influence of the TMT's cognitive diversity on an organization's ambidextrous innovation capability; i.e., its incremental and radical innovation capability. Results from 50 TMTs involved in the electronics industry support our hypothesized mediating role of ambivalent interpretation; that the TMT cogitative diversity positively influences ambivalent interpretation, and this, in turn, positively influences both radical and incremental innovation capability. These findings have important implications for how a firm's decision makers (i.e., the TMT) with their diverse cognitive styles support building the firm's ambidextrous capability through ambivalent interpretation.