Abstract

disciplines. This was particularly timely, given that the substance abuse regulatory agency in NY instituted Ambulatory Patient Groups as their payment methodology. Results: The research found that for: (1) Quality, preimplementation annual medical assessments and annual, 30-day and 90-day multidiscipline assessments were timely for 83% and 70%, 72%, and 42% of cases, respectively. Post-implementation, timeliness was 97% and 96%, 87%, and 70% respectively, all highly statistically significant improvements. Hepatitis C viral load was appropriately performed in 85% of cases pre-implementation and 81% post-implementation; a non-significant difference; (2) Satisfaction, there was no change for patients and a non-significant upward trendpost-implementation for staff; (3) Productivity, there was a decline post-implementation; reaching statistical significance for counselors; and (4) Financial Performance, there was no significant change. The ability to generate monthly reports covering Quality (opiate and cocaine-free status for >80% of patients; HIV viral load suppression; HgbA1c<7 for diabetes mellitus; and BP <140/90 for hypertension); Compliance (timely completion of behavioral and medical assessments; meeting or exceeding state targets for vocational status); and Productivity (all disciplines) resulted in improved performance over time. Conclusions: Our ability to exploit system capabilities to provide timely feedback allowed us to navigate changes in reimbursement and documentation, including changes resulting from the Affordable Care Act. Financial support: Supported by the National Institute on Drug Abuse (R01 DA022030).

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