“Through the looking glass: envisioning new library technologies” AI and the information interface

Abstract

Purpose This study aims to inform and guide information professionals in thinking clearly about the challenges and opportunities this technology may create. Design/methodology/approach This column uses the Web browser Arc as a focal point for exploring elements that seem key to understanding how artificial intelligence (AI) may change our relationship with information. Large language model’s were used to help draft or rewrite sentences. That text was then reviewed or revised by the author. Findings The following elements are key to understanding the potential of informational interface software like Arc. The ability to abstract information from the original content. The ability to produce multimedia compelling user experiences. The ability to “read” multimodal forms of information and take action based on that “understanding”. This may impact the value exchange between the user and the underlying information, with implications for libraries. Research limitations/implications Everything about AI the future of AI or any technology is speculative. Practical implications Libraries that wish to continue to be part of adding value to how users interact with information need to pay attention and find ways to adapt. Originality/value As new paradigms are created to ensure information exchange is sustainable for everyone, there may be opportunities for libraries. And even if not, libraries may leverage their expertise or relationships to build something that could not be imagined without them. Yet these are only possible if libraries engage.