Abstract
Diversity and inclusion are now two significant elements in today’s organizational discourse, as they affect an organization’s performance in addition to the well-being of society in general. This study article provides a comprehensive review of the literature on the topic of diversity, inclusion and organizational performance. Consequently, based on the collected data and thematic analysis of the findings from Pakistani MSMEs, this study attempted to increase the existing body of literature for businesses and in general. Primarily, it explored the constituent elements of Diversity and Inclusion and the impacts it engenders across individual, societal, and organizational levels, ultimately informing organizational outcomes. Secondly, the article also looked into the challenges and opportunities in the promotion of diversity and inclusion in corporations. Thirdly, the study suggested the need and criteria for the emergence of the inclusive business model as a strategy of development for social and economic change
Published Version
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