Abstract

The emergence of web technologies has created new conditions for the improvement of town planning activity by municipal authorities in cities. There are more opportunities to receive and process increasing amounts of information for new forms of interaction with the urban community, and for the more cost-effective and efficient use of management systems. The improvement of urban planning management in cities increases both their investment attractiveness and their appeal to citizens. Official websites provide a basic source of information about a city and have become especially relevant in the context of high population migration and increasing competition between cities as centres of settlement. This study reviews the use of web technologies in the field of urban management adopted by the 50 largest cities in Russia; cities of federal importance, such as Moscow and St Petersburg, were excluded from this study. The study recommends measures that cities should take to improve and develop their technology assets. The technologies used in urban management and the effectiveness of cities to meet the needs of residents, property owners, business owners and investors were evaluated in this study.

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