Abstract

Local public administrations can communicate with citizens using Facebook in a variety of ways. They can use it to provide information about services and news, create conversations and encourage citizens to get involved and participate. They can also use it to promote local events and initiatives, and interact directly with citizens. Facebook can be used to solicit feedback, collect opinions, and share creative solutions to local issues. Additionally, public administrations can use Facebook to discuss their plans and policies, monitor the public's response and the impact of those changes, and stay abreast of citizen's needs and concerns. Overall, Facebook provides public administrations with a platform for sharing, engaging, and listening to their citizens.

Full Text
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