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PDF Availablehttps://doi.org/10.1136/bmjqs-2015-003963
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Cite Journal: BMJ Quality & Safety |  Publication Date: Oct 21, 2015 |
 Citations: 7 |  License type: open-access |
Affiliation: University of Exeter
BackgroundEnglish National Quality Requirements mandate out-of-hours primary care services to routinely audit patient experience, but do not state how it should be done.ObjectivesWe explored how providers collect patient feedback data...
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