The use of artificial intelligence and virtual reality in doctor-patient risk communication: A scoping review

Abstract

ObjectivesWhile the development of artificial intelligence (AI) and virtual reality (VR) technologies in medicine has been significant, their application to doctor-patient communication is limited. As communicating risk is a challenging, yet essential, component of shared decision-making (SDM) in surgery, this review aims to explore the current use of AI and VR in doctor-patient surgical risk communication. MethodsThe search strategy was prepared by a medical librarian and run in 7 electronic databases. Articles were screened by a single reviewer. Included articles described the use of AI or VR applicable to surgical risk communication between patients, their families, and the surgical team. ResultsFrom 4576 collected articles, 64 were included in this review. Identified applications included decision support tools (15, 23.4%), tailored patient information resources (13, 20.3%), treatment visualization tools (17, 26.6%) and communication training platforms (19, 29.7%). Overall, these technologies enhance risk communication and SDM, despite heterogeneity in evaluation methods. However, improvements in the usability and versatility of these interventions are needed. ConclusionsThere is emerging literature regarding applications of AI and VR to facilitate doctor-patient surgical risk communication. Practice implicationsAI and VR hold the potential to personalize doctor-patient surgical risk communication to individual patients and healthcare contexts.