The three components of organizational commitment on in-role behaviors and organizational citizenship behaviors

Abstract

There is strong theoretical support for organizational commitment impact on in-role behaviors and organizational citizenship behavior performance. However, previous studies did not attain consistent conclusions with respect to the influence of organizational commitment on organizational citizenship behavior. The purpose of the study is to adopt the three components of organizational commitment scale of Meyer and Allen (1991) and followed the suggestions of Williams and Anderson (1991) to explore the influence of the three components of organizational commitment on in-role behaviors and two dimensions of organizational citizenship behavior (OCBI and OCBO). In conclusion, this research finds that the three components of organizational commitment have a considerably important influence on in-role behaviors and two dimensions of organizational citizenship behavior (OCBI and OCBO). Key words: Affective commitment, continuance commitment, in-role behaviors, normative commitment, organizational citizenship behaviors.