Organizational Citizenship and Withdrawal Behaviors in the USA and India

Abstract

The effect of three components of organizational commitment - affective, continuance, and normative commitment - on four different dimensions of organizational citizenship behaviors and withdrawal were examined in two samples of engineers employed in mid-sized manufacturing companies. One sample (n = 151) was from the midwestern United States, while the other sample was from India (n = 159). The four dimensions of organizational citizenship behaviors - personal industry, individual initiative, interpersonal helping, and loyal boosterism - were found to have somewhat different relationships with the hypothesized predictors. Additionally, different patterns emerged in the two national samples. Affective commitment was the only component found to relate to either positive or negative organizational behaviors in the American sample, while all three components were differentially related to work behaviors in the Indian sample.