The THE IMPLICATION OF JOB SATISFACTION THAT INFLUENCE WORKERS TO PRACTICE ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) IN THE WORK PLACE

Mochamad Soelton

doi:10.14738/abr.85.8139

Abstract

This research aims to examine and analyze the political organization, organizational climate and organizational culture with organizational citizenship behavior (OCB) and job satisfaction as an intervening variable for employees of Distributor Company. The object of this research is 73 employees of Distributor Company. The approach used in this research is Component or Variance Based Structural Equation Model with analysis tool Smart-PLS. The results showed Political organizationa that has positive significant effect on job satisfaction. Organizational climate that has positive significant effect on job satisfaction to employees Distributor Company. Organizational culture that has positive significant effect on job satisfaction. Political organization does not affect organizational citizenship behavior (OCB). Organizational climate that has positive significant effect on organizational citizenship behavior (OCB). Organizationa culture that has positive significant effect on organizational citizenship behavior (OCB). Job satisfaction that has positive significant effect on organizational citizenship behavior (OCB).

Highlights

Human Resources (HR) is an important element in a company because it can be a source of company competitive advantage or arguably the most important asset in an organization
Distributor company is a company engaged in the sole distributor of Mitsubishi and electricity in Indonesia which has been established for 47 years
The objectives of this research are to find out the basic issues encounter by the company of IT provider and products concerning the turnover intention of the employees in Jakarta, Indonesia

Summary

Introduction

Human Resources (HR) is an important element in a company because it can be a source of company competitive advantage or arguably the most important asset in an organization. Superior products or services at competitive prices and fast delivery times can be created if the company has high-quality human resources. The success or failure of a company will usually be marked by the company's ability to manage its human resources (Ukkas and Latif 2017). Distributor company is a company engaged in the sole distributor of Mitsubishi and electricity in Indonesia which has been established for 47 years. Various kinds of electrical appliances are sold here such as electrical components, electrical distribution equipment, installations, and other electronic component equipment. This research focuses on the employees of Distributor company located in Muara Karang, North Jakarta

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