The Study on Customer Satisfaction Towards Online Shopping

Abstract

Online shopping is the activity of buying goods and services directly from seller through internet using web browser or mobile app. It is a form of electronic commerce which made shopping easier and convenient for the customer through the internet E-shop, E-store, internet shop, web store or virtual store propose the physical similarity of buying goods or services at a retailer or shopping epicenter. Online shopping saves time and effort as there are no times to wait, as we have 24*7 opportunities to shop online.