Abstract

Online shopping is nowadays used everywhere or in every corner of the world and it is happening only because of customers directly make an order something they need through online shopping in Amazon. The meaning of online shopping is the process of buying goods and service from merchant over the internet. Amazon is one the site that customer used for purchasing many products. Online shopping makes easier for customer to choose different variety of product which they want, that the reason online shopping is popularly used nowadays. This paper made an research in online shopping through Amazon. Online shopping is a form of electronic commerce which allows consumers to directly buy goods and services from a seller over the internet using a web browser or a mobile app. Customer find a product of interest by visiting the website of the retailer directly or by searching among alternative vendors using a shopping search engine which display the same products availability and pricing at different e- retailer. A typical online store enables the customer to browse the firm’s range of product and services view photos or images of the product, along with information about the product specifications, features and prices. Online stores typically enable shoppers to use “search “features to find specific model, brand or items. It aims to find that the online shopping is easy to use and identify the offers and replacement of product factors.

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