Abstract

The article analyses the results of the sociological study carried out by the Department of Sociology and Social Work (Moldova State University), in 2022, with the aim of determining the particularities of training of the competence of data using among professionals in the field of social work. The study highlighted a weak capacity of professionals in the field of social work in operating with data and in using it in decision-making; the use of registers in letter format and poor digitization of the system affects the generation of reliable data and the lack of effective management of human resources and others. The results of the research allowed the identification of the need for interventions in the coming years, which would focus on reducing the gaps in the professional training of social workers and the integration of technological innovations in the system.

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