The Short- and Long-Term Impacts of COVID-19 Pandemic on the Sharing Economy: Distinguishing Between “Symptomatic” and “Asymptomatic” Platforms

Abstract

AbstractOur study presents a systematic literature review on the repercussions of the COVID-19 pandemic on the different types of sharing economy platforms and the sharing economy phenomenon in its entirety. Our literature review helps understand how the characteristics of different services of the sharing economy combine with contingent factors, such as government-mandated lockdowns, changed consumer behaviors, and people’s fear of contagion, to determine the magnitude of the impact of COVID-19 on the sharing economy both in the short run and in the long run. By examining these factors, we distinguish between sharing economy services/platforms that were (and possibly will be) negatively impacted by the COVID-19 pandemic (referred to as “symptomatic” platforms) and those that were not (and possibly will not be) impacted at all or even benefit (referred to as “asymptomatic” platforms). We then propose a new framework that combines traditional dimensions of sharing economy with a dimension resulting from the COVID-19 pandemic, i.e., the level of physical interaction required to deliver the sharing economy service. Building upon the extant literature, the framework helps better understand how the sharing economy will evolve after the pandemic. It also helps identify important research gaps that both academics and practitioners working on the field of sharing economy should address in the near future.