The School Heads’ and Personnels’ Perception on Administrative Services

Abstract

The school heads and personnel generally value efficient and reliable administrative services as they recognize their crucial role in ensuring smooth operations and supporting the overall functioning of the educational institution. This research study aimed to determine the profile of school heads and personnel as to educational attainment, position, years in service and training and seminars attended by the teachers and school heads perceptions of the administrative services provided and the significant relationship between respondents profiles and their perceptions on administrative services. This study was conducted among the school heads and personnel as respondents (n=115) from the schools in the division of El Salvador City. This study used questionnaires patterned from standardized instruments from Executive Order No. 366. The study used the statistical treatment of mean, standard deviation, and t-test. The results showed that the profile of the school heads and personnel are significant factors in the practices of administrative services. Both perceived administrative services as highly practiced and recognized their importance. Moreover, the Test Difference in the respondents profile was registered towards perceptions of administrative services. The researcher recommends that the school heads and personnel prioritize continuous professional development as its advantages do not only limit learning and acquiring new knowledge and skills but also promotions. Furthermore, they may continue to observe the administrative services provided to make necessary suggestions to make them more effective and efficient.