The Roles of Emotional Intelligence in Developing Optimism among Public University Students in Perak, Malaysia

Abstract

When Covid-19 hit the globe, Malaysia was specifically affected by the implementation of MCO which restricted its citizens from having their normal daily activities. Malaysian students are especially distressed by the implementation of online learning, whereby they need to cope with the burden of learning without having physical consultation with their lecturers while indulging the ‘nuisance’ of the home environment. This cross-sectional study was conducted to examine the relationship and impact of emotional intelligence which comprised self-awareness, self-management, social awareness, and relationship management components toward optimism among public university students in Perak, Malaysia. Convenience sampling was applied as the sampling technique in selecting the required sample size of 441 respondents. A set of questionnaires comprised of three sections was used as the instrument and was virtually distributed to the respondents via Google form through their acquaintances. Descriptive analysis findings have demonstrated male students have greater levels of emotional intelligence and optimism as compared to female students. Meanwhile, results from correlation analysis projected each component of emotional intelligence has a large relationship with optimism except for social awareness with a medium relationship. Subsequently, the multiple regression analysis revealed that self-awareness was the strongest predictor of the dependent variable. This study has achieved all research objectives and the hypotheses were supported by the findings. Therefore, a few recommendations for educational institutions as well as future researchers were suggested accordingly.