The role of user experience on FOSS acceptance

Abstract

Free and open source software (FOSS) movement essentially arises like answer to the evolution occurred in the market from the software, characterized by the closing of the source code. Furthermore, some FOSS characteristics, such as (1) the advance of this movement and (2) the attractiveness that contributes the voluntary and cooperative work, have increased the interest of the users towards free software. Traditionally, research in FOSS has focused on identifying individual personal motives for participating in the development of a FOSS project, analyzing specific FOSS solutions, or the FOSS movement itself. Nevertheless, the advantages of the FOSS for users and the effect of the demographic dimensions on user acceptance for FOSS have been two research topics with little attention. Specifically, this paper’s aim is to focus on the influence of the user experience with FOSS the FOSS acceptance. Based on the literature, user experience is an essential demographic dimension for explaining the Information Systems acceptance. With this purpose, the authors have developed a research model based on the Technological Acceptance Model (TAM).