Abstract
AbstractExplores the privatisation of prisoner transport in regional Western Australia. Focuses on the role collaboration plays in the development of transparency, trust and accountability in service delivery. Latent racism, the challenging physical environment, risks associated with unsuitable vehicles, uncaring contractors and ineffective departmental oversight contributed to transport failures. The complexity and scope of responsibilities, underfunding, poor departmental management, unresponsive contractors and the physical environment undermined the development of trust, transparency and accountability essential for building effective working relationships between government and contractors.
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