The Role of the Culture Management of Total Quality on the Organizational Performance of the Sports Federations, the Arab Republic of Egypt

Abstract

The research aims to determine the role of the culture management of total quality on the organizational performance of the sports federations in the Arab Republic of Egypt. The researcher used the descriptive approach with the survey manner because it is suitable for achieving the goals of research. The research community is presented in the managerial and supervisory leaders, employees and beneficiaries of the sports federations in the Arab Republic of Egypt. The basic research sample consisted of (95) of the individual members of the board of some sports federations, their employees and beneficiaries of the services of the federations. The researcher designed a questionnaire as a tool for collecting data. It was applied on the sample in the period from 16/4/2016 to 16/6/2016. The research has come to a set of results, most notably: The directors of the sports federations in general care about the dissemination and application of all the overall quality in a medium degree. Also, the trends of managers about the level of organizational performance associated with the performance of human resources in general came in a medium degree. There are also statistically significant differences to the dimensions of the whole total quality management (TQM) represented in the convince of the top management of the sports federations with the culture of total quality management, participating and motivating the employees in the federations. In addition to training and qualifying the employees, making decisions based on the data, the ability to communicate effectively, strategic planning and the continuity of improvement of the level of performance of the sports federations. In light of the findings of the research, a set of recommendations are provided. They aim to establish the concept of the necessity of the adoption of the sports federations and taking into account the culture of total quality management and its dimensions in a comprehensive and meaningful to improve the organizational performance